Strategy
Embed impact management into strategy according to organisational purpose and goals
Governance
Establish oversight and accountability for impact management
Identify
Understand all impacts potentially associated with the organisation
Measure, assess and value
Understand current practice and performance to inform prioritisation and decision-making
Set targets and plan
Make decisions and get ready for implementation and delivery
Implement
Roll out action plans to manage impacts, deliver on targets and fulfill business strategy
Monitor, learn and adapt
Track and evaluate implementation and performance for continuous improvement
Communicate
Explain and disclose practice and performance to inform stakeholders
Verification, assurance and certification
Obtain third-party validation of information on practice and performance
Benchmarking and rating
Assess and compare practice and performance to inform stakeholders and drive accountability